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Thursday, January 16 • 3:30pm - 4:30pm
Collections AI and Automation is Not Science Fiction or Future Tech

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Technology is continuously revolutionizing the industry. Automation and Artificial Intelligence are part of the current wave of technology advances defining a new frontier for the industry. In this session, you will hear from vendors providing this tech and agencies implementing it. The panel will explore the applications for and benefits of automation and AI in collections and debt servicing as well as questions an agency or law firm should be asking before adopting a new platform.

avatar for Joe Batie

Joe Batie

Chief Commercial Officer, Caine & Weiner
With 32 years of ARM experience, most of which has been on the executive level, Joe is well familiar with the executive management requirements of a successful enterprise, which includes strategic planning, business process design, re-engineering & automation, performance management... Read More →
avatar for Brad Lohner

Brad Lohner

President & CEO, Priority Credit Management Corp.
Credit checksOutsourced receivable managementLiensCommercial debt recoveryAutomated receivable management (SaaS)
avatar for Kirby Miller

Kirby Miller

Sales Director, Interactions
Kirby Miller is Sales Director at Interactions, the Conversational AI product supporting the International and Domestic Commercial and Consumer Accounts Receivable industry.For the past 3 years and counting, Kirby serves as a Committee Member to Northeast Debt Collection Expo... Read More →
avatar for Albert Rookard

Albert Rookard

Vice President & COO, Applied Innovation, Inc.
Mr. Rookard has over 30 years of collection industry background. His experience first as a collector, then working his way up the corporate ladder from sales to general management, was invaluable in the creation of Applied Innovation’s various solutions. Albert served as president... Read More →
avatar for Stephen Wolff

Stephen Wolff

Owner, McCarthy, Burgess & Wolff
Steve Wolff, together with Freida Burgess co-founded McCarthy, Burgess & Wolff ("MB&W") in 2000 with 4 employees. Today MB&W's revenues are in excess of $26mm and employs over 300 staff members; with offices in Cleveland and Tulsa, Oklahoma. MB&W's revenue is made up of approximately... Read More →

Thursday January 16, 2020 3:30pm - 4:30pm EST
Met Ballroom 2-4

Attendees (8)