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Thursday, January 16 • 9:00am - 10:00am
State of the Industry

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One industry. Many perspectives. In this session, you will hear about the top collection industry priorities and concerns from the varied perspectives of ACA International, The Commercial Law League of America, The International Association of Commercial Collectors, The National Creditors Bar Association, and The Receivables Management Association.

avatar for Mark Neeb

Mark Neeb

CEO, ACA International
Mark Neeb is ACA International’s chief executive officer. He has nearly 40 years of corporate strategy experience, including 28 years specifically working in the credit and collection industry.Throughout his career, Neeb has been very active in the collection industry. He chaired... Read More →
avatar for Jessica Hartmann

Jessica Hartmann

Executive Director, International Association of Commercial Collectors, Inc.
avatar for Phil Lattanzio

Phil Lattanzio

Executive Director, Commercial Law League of America
Phil Lattanzio is the Executive Vice-President of Commercial Law League of America and the President and Chief Operating Officer of Tollview Management Group, an association management company.In addition to managing CLLA, Lattanzio manages the largest affiliate within the National... Read More →
avatar for Jan Stieger

Jan Stieger

Executive Director, Receivables Management Association International
Jan Stieger, CAE, a 30-year veteran of association management, serves as Executive Director of Receivables Management Association International (RMAI), the trade association representing 550 member organizations in the accounts receivables industry. Jan brings a wealth of experience... Read More →
avatar for Elizabeth (Liz) Terry

Elizabeth (Liz) Terry

Executive Director, National Creditors Bar Association
Elizabeth C. “Liz” Terry is Executive Director of National Creditors Bar Association (NCBA). As a business development and relationship management strategist, she has a decade-plus record of igniting and sustaining lucrative partnerships with C-level executives at Fortune 1000... Read More →
avatar for Tony Terry

Tony Terry

President, CRF Solutions
Tony began his career in the collection industry in 1986. He co-founded CRF Solutions in 1991 and has been president of the company since 2005. He has helped build the company into a leading provider of accounts receivable services to the commercial credit industry. He has served... Read More →

Thursday January 16, 2020 9:00am - 10:00am EST
Met Ballroom 2-4